Did the clothes didn´t turn out quite as you had wish for? No worries!
If you want to exchange to another size or other item please place a new order and make a return with following instructions below.
Please notice when return the product(s) must be in the same condition as upon delivery, ie. unused, (to try the product are okey ofcourse!) perfume / odorless, undamaged, not be soiled, not washed or altered in any way. All patches and labels must remain on the product(s) in the same way as on delivery. We have the right to refuse a return that deviates from these provisions.
Start to fill in the return slip and state your return or exchange reason.The product(s) must be packed in its associated transparent bag. Feel free to use the same packaging used for delivery or make sure that the product is properly packaged to withstand mail handling. Be sure to remove the old shipping labels on the outside of the package before attaching the included return shipping label to the package.
Go to your nearest Schenker service point and drop off your package. Make sure to save the receipt as a proof that the item has been sent back. You are responsible for the product until it reaches our warehouse.
When the return has arrived at our warehouse and is approved, a refund will be issued to the same payment method used for the order. We charge a return fee of 4,9 EURO which will be deducted from the refund.